Returns & Exchanges
At Buddy Brew Coffee, we want you to love every sip. If you are not completely satisfied with your purchase, we offer a 30-day window for returns on equipment and exchanges for coffee products.
Contact Support
Email our customer care team with your order number and the reason for your return to obtain a Return Authorization.
Prepare Your Package
Securely pack the items in their original packaging, ensuring that all equipment is unused and in its original condition.
Ship It Back
Affix the provided shipping label to your package and drop it off at any authorized carrier location.
Receive Refund or Exchange
Once we receive and inspect your items, we will process your refund to the original payment method or ship your replacement coffee within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing