Frequently Asked Questions
Everything you need to know about your daily brew.
How do you ensure the freshness of the coffee?
We roast our beans in small batches and ship them within 24-48 hours of roasting to ensure you receive the freshest coffee possible.
What is the shelf life of Buddy Brew Coffee?
For peak flavor, we recommend consuming our coffee within 4 weeks of the roast date, though it remains safe and delicious for up to 6 months if stored in a cool, dry place.
Do you offer a subscription service?
Yes! You can choose your favorite blend and set a delivery frequency that suits your routine, saving 15% on every recurring order.
How long does shipping take?
Standard shipping typically takes 3-5 business days. Once your order is roasted and packed, you will receive a tracking number via email.
Can I return my coffee if I don't like it?
Due to the perishable nature of coffee, we cannot accept returns on opened bags. However, if there is an issue with your order or you are unsatisfied, please contact our support team within 14 days.
Are your coffee beans ethically sourced?
Absolutely. We work directly with farmers and reputable importers to ensure fair wages and sustainable farming practices across all our sourcing regions.